Your own production
team for a flat monthly fee
One flat monthly fee. No contract. Cancel, upgrade or downgrade at any time.
^Please note that Australian customers will have a 10% GST charge applied during checkout.
*Turnaround time is dependent on the complexity of the request and is only delivered on business days. Content writing and video editing for all plans have a 2-3 day turn-around time. We are based in Sydney, Australia and operate Monday to Friday (9:00am till 5:00pm AEST).
#14-day money-back guarantee only eligible for new UnicornGO Customers.
OUR HAPPY CLIENTS
FAQ
You can send us as many design requests as you like and we will process them one by one in a queue for you as fast as humanly possible. You will never be charged more than the monthly fee and there are no other fees that you’ll need to pay to access our design service.
This depends on your design brief. Before we start a job, we will be able to provide a ‘time quote’ which will tell you how long the task will take. A ‘time quote’ reflects the complexity of the task – so, a new logo design or a five-page website will take more time than, say, a static Facebook banner.
A ‘time quote’ is essentially us quoting the time required to complete a task. There are no additional costs associated but we do require time to complete quality work.
You can request an unlimited number of changes. We will keep working on the design until you are 100% happy.
Haven’t we all been there – where something was needed yesterday? We generally ask for 24 hours to turn around a brief (or longer pending complexity of the brief). However, on the odd occasion that you require a design request turned around within 1-2 hours, email your account manager and we will do our best to accommodate.
Every revision may take at least 1 business day. If it’s a more complex change, it may take longer. As with the initial design request, we will provide you with a ‘time quote’ on the change.
As long as it’s a request for a static graphic design, we’ll be able to complete the job. If you are looking for other forms of design work such as animation, CAD, 3D work or web development or programming, contact us for a custom job quote.
If you’d like to cancel your account, you can email us or login to your UnicornGO account and click ‘cancel’ in the account management section.
Most certainly!
Yes you can. Do keep in mind that we process requests in a queue, one at a time, so the experience will be sub-par if the account is being shared excessively or abused.
You own everything that is designed by us as you have paid for the work.
No, you can cancel at any time.
